Within 1-2 days of placing your order, your order will be shipped from our facility and you will receive an email with your tracking number.
Our shipping fees are usually free depending on the product you’re buying.
Once your payment is finalized and your order has been processed (around 2-3 days, if it’s a bit more just be patient we are on it ASAP!), you will automatically receive information about your order. We will also send you a tracking number with a site to track the whereabouts of your order.
Please contact us at cs@travly.com. We are more than happy to update you on your order and the estimated delivery date.
Contact us at cs@travly.com and attach an image of the damaged product and we will immediately resolve your issues.